Delivery Information

Standard Delivery £5.95

2 - 4 working days – Delivery is Monday to Friday

Orders must be placed before 12:00pm (GMT) for same day processing

Orders after 12pm Friday will be shipped the following Monday
We do not ship on weekends.

Returning your items

Download, complete and include our returns form with your items

If for some reason the product you purchased is not right for you. You are more than welcome to return it (At your own cost) for a full refund.

If your order has been damaged during transit to you yourself, you must notify us of this within 1 working day of delivery. We will happily replace this for you.

Visible damage, misuse, and wear and tear are not covered under warranty. Such products will only be returned to the sender and carriage costs invoiced and billed.

Returns are usually credited within 14 days of receipt. We will refund you as soon as the returns have been processed.

For more, in-depth information regarding our returns policy please visit our Terms and Conditions page.

So we can process returns more effectively, download, complete, and return our Returns Form with your parcel.


Returns Address
The Generator Quay House Kings Wharf
The Quay
Exeter
Devon
EX2 4AN

Email Address
sales@mountainsteel.co.uk